View a range of testimonials from satisfied NCC Resources customers!
“We have been using a variety of the NCC workbooks at BEN Town Thorns Care Centre for a number of years.
We have been very confident in the level of knowledge presented in the workbooks and e.g. within the ‘Safe Handling of Medicines’ have found them to contain very good clear explanations of the procedure around dispensing medication and in particular clarity concerning the underpinning legislation; specifically when compared to other providers of similar resources. This we feel gives our staff a good foundation of knowledge.
The multiple choice ‘exam’ on completion compliments and reinforces the standard of learnt knowledge.
We have recently used the Challenging Behaviour (Elderly)workbooks with a specific group of staff supporting younger people, in response to a individual need – this was then followed up with 2 workshops based on the workbooks with invaluable positive outcomes – leading us to the conclusion that the workbooks are relevant irrespective of the age of the residents.
We always find the NCC staff helpful and supportive with a prompt response relative to our requirements.”
Nicki Ballinger, Assistant Care Centre Manager, BEN Town thorns Care Centre
“Thank you for providing this type of course. Staff found it very workable without having to travel to study and the shared discussions over the self-assessment workbook were very helpful to everyone”
Val Kingan, Manager, Mary Manor Nursery
“Conway House has recently extended day-care activities. This meant it was vital that all staff concerned received appropriate training that would enable them to meet new responsibilities. After looking through the training offered by various training providers it was decided to use the distance course available through NCC Resources.
We were pleased with the content of the course and with the way it was set out. The candidates, of which I was one, found the information very relevant and very informative. The format meant that answers had to be found, they did not just follow on after each other. This led to the study book being read and reread which helped the candidates to really think about both the information and the answers. This in turn meant that more information has been retained.
All the candidates gave positive feedback and on this basis I would recommend the Therapeutic Activities course to anyone who needed to refresh their knowledge or to acquire new knowledge.”
Lynne Strudley, Support Manager, Conway House
“NCC Resources have been useful in the training of staff. It enables them to widen their knowledge.
The course packs are detailed.”
Jan Tetley, Skills for Life Manager, Leeds College of Building
“Our staff team have already completed the first module and they have found it very thought provoking and informative. The staff especially like how the Dementia course helps you to relate to the client, they also described it as a real eye opener. We certainly recommend it and were impressed by the speed of delivery and the telephone support from NCC.”
David Stringer, Service Manager, Mencap